Rant & Rave wins Temkin Group CX Vendor Excellence award for the second consecutive year

Posted by | April 05, 2016 |Press Releases

Rant & Rave, the UK’s leading provider of SaaS Customer Engagement solutions is today celebrating being recognised by the Temkin Group with a second Customer Experience Vendor Excellence Award.

The coveted award is designed to recognise vendors that help clients deliver great Customer Experience, with the winners being assessed on three criteria – capability, results and client references.

Six acclaimed judges from across the Customer Experience industry deliberated before acknowledging Rant & Rave with the hotly contested accolade.

Dennis Fois, CEO at Rant & Rave commented: “It’s great to be recognised once again by the Temkin group. We’re immensely proud that we’re the only vendor with a UK HQ to be acknowledged and are grateful to all of our clients who referenced us so favourably. Bruce Temkin coined 2016 ‘the year of emotion’ and we continue to pride ourselves on helping our clients use real-time feedback and sentiment to get closer to their customers than ever before  ”

Rant & Rave was launched in 2000 and has expanded quickly in recent years, recording 50% year on year growth last year alone and adding names such as Debenhams, Sky and easyJet to their client base.

Bruce Temkin, Managing Partner of the Temkin Group said: “Congratulations to Rant & Rave for winning a 2016 Customer Experience Vendor Excellence Award.  We had a very strong group of nominees this year, and Rant & Rave stood out for how well it is helping companies improve their Customer Experience.”

 

Rant & Rave

Notes to editors:

Rant & Rave was launched in 2000 and is a leading customer engagement specialist, counting half of the FTSE as clients. Its real-time technology lets brands proactively communicate with and listen to the voice of their customers so they can take real-time, inspired action.