#CSWeek: Only employees can determine the quality of your customer experiences

Posted by | October 15, 2015 |News

Rant & Rave featured in MyCustomer

What is the secret to a brand delivering great customer experiences?

As part of National Customer Service Week, MyCustomer joined us and the Customer Experience Professionals Association (CXPA) at LEGOLAND® Windsor, for our CX Day event: Build a Great Customer Experience, and accosted three of our expert speakers to find out what they thought the key to delivering great CX was. Their answers were unequivocal:

Rant & Rave

Notes to editors:

Rant & Rave was launched in 2000 and is a leading customer engagement specialist, counting half of the FTSE as clients. Its real-time technology lets brands proactively communicate with and listen to the voice of their customers so they can take real-time, inspired action.