A window into the world of your customers
Instant insight for your business
Once feedback has been analysed the insight is presented in the Rant & Rave Dashboard giving you an instant overview of how your business is performing, whether you want to know your overall Net Promoter Score or simply compare performance on a department by department basis.
The Dashboard displays real-time graphs, statistics, categories and league tables as well as individual comments.
The Dashboard lets you, the user, take control, allowing you to tweak results to fit your own business needs. Analysis can be drilled down to focus on one specific product, or broadened out to see how you are being perceived in comparison to the competition.
In Depth Overview
The In depth overview provides a general, yet insightful summary of the insights processed from the captured information. This screen is made of gadgets meaning it can be configured only to show information and reports relevant to your organisation.
SWOT analysis is a strategic planning method used to evaluate the strengths, weaknesses, opportunities, and threats involved in a project or in a business. Our algorithm is able to identify the strongest and weakest elements from within the items of feedback, as well as spot potential opportunities and threats which we often refer to as diamonds and icebergs.
Experience Rant & Rave
Experience our demo and see why brands like Orange, Veolia and BMI use us to capture real-time feedback.