As Bob Dylan once said “The times they are a-changin’”

Customers expectations have grown, their demands have increased and their needs have gotten greater…so why are brands still failing to keep up? It’s time to create a movement in Customer Experience – think outside the box, challenge industry norms and embrace innovation to truly engage your customers.

It’s time to become a Customer Engagement Rebel. Take a look at our resources below to find out how.

#CXRebels

Learn how to become a Customer Engagement Rebel 

"By capturing and understanding our customers thoughts in real-time we can proactively make changes for the better and continue to keep customers happy by doing the things they have raved about."

− Molly Finnegan, Customer Strategy and Insight Manager, Scottish Water

"Rant & Rave gives us the ability to find out what our subscribers really think in real-time, so we can react quickly."

− Beverley McIntyre, Head of Customer Operations, News UK

"Rant & Rave provides us with a first class service that’s adding significant value to the understanding of our end users."

− Gary Marsden, Customer & Regulations Manager, Amey

"It’s great to have a supplier who cares about our guests as much as we do."

− Siobhan Fagan, Head of Customer and Business Solutions, Whitbread

"The collaborative efforts of the Rant & Rave and DPD technical teams allowed for a smooth, effective and highly successful implementation."

− Steve Mills, Director of IT, DPD and Interlink Express

"I haven't worked with a more accommodating, accountable, knowledgeable and fun bunch of people and I look forward to what is to come."

− Andrew Gallagher, Senior Marketing Director, Papa John's

How Our Clients Benefit From Our Real-Time Solutions

52
Response Rates
36
Reduction in Complaints
150
Average ROI for each client
50
Increase in C-Sat, NPS and Effort Scores
75
More Actionable Insight

#CXRebels