Customer Experience Management | Customer Feedback Management | Business Communication | Rapide - Real-Time Engagement
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Communication
Inform & Interact allows industry leaders to enhance the customer experience by proactively communicating with their customers and employees in real-time.
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Feedback
Rant & Rave allows industry leaders to capture, understand and react to the pure, untainted opinions of customers and employees at Moments of Truth.
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About
Rapide provide customer engagement solutions that drive advocacy to half of the FTSE. Our proactive communication and fast feedback technology lets our clients increase revenue and reduce churn by listening and reacting to the voice of their customers in real-time.
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Clients
Rapide count over half of the FTSE as clients and work in every major sector. Here are some of our success stories.
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Events
Each year we speak at, host and sponsor numerous events. Here are a selection.
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