Empowering the Utility Sector…
Professionals in the utility sector have more reasons than most to offer exceptional customer experience. Those responsible for public infrastructure – like energy, water and communications - are often required to operate at a certain level or risk being financially penalised by their regulatory authorities. Centrica, National Grid and Affinity Water are just a few of the utility sector clients who rely on Rapide to keep their operations running smoothly by communicating with their customers and employees in real-time.
Our services are designed specifically to help our clients in the utilities sector overcome their challenges including sustainability, rising energy prices and regulatory pressures.
Download the Utility industry bite to read more on how our solutions can work for you.
See what Affinity Water (formerly Veolia) think of Rapide
- Well known Utilities Company Excellent, simple, intuitive and structured approach to mass texting! Just what I needed.
- United Utilities This is a great step forward in customer service and efficiency
- Centrica For successful internal communications you need to tell all staff the same message in a timely and consistent way - this system allows us to do that Simon Hopper
- Affinity Water Our customers dictate the agenda, and we couldn’t do that without real-time Morag Kent
Download our white paper
This Thought Bubble explores how companies such as Affinity Water, National Grid & United Utilities use real-time feedback and communications to deliver superior operational performance.
Demo and Trial our services
Seeing is believing - that's why we give everyone the opportunity to demo our award winning solutions.
Watch the Utilities Webinar
Watch our thought Leadership webinar examining the merits of real-time interaction and feedback across the utilities sector, with a case study from Affinity Water (formerly Veolia).