Customer Experience Management | Customer Feedback Management | Business Communication | Rapide - Real-Time Engagement

Communication
Inform & Interact allows industry leaders to enhance the customer experience by proactively communicating with their customers and employees in real-time.
Feedback
Rant & Rave allows industry leaders to capture, understand and react to the pure, untainted opinions of customers and employees at Moments of Truth.
About
Rapide provide customer engagement solutions that drive advocacy to half of the FTSE. Our proactive communication and fast feedback technology lets our clients increase revenue and reduce churn by listening and reacting to the voice of their customers in real-time.
Clients
Rapide count over half of the FTSE as clients and work in every major sector. Here are some of our success stories.
- Success Stories
- Industries
Events
Each year we speak at, host and sponsor numerous events. Here are a selection.

Clients » Industries » Transport and Logistics Sector

Transport and Logistics

Whether they want to collate data, contact remote staff members or keep customers informed of their deliveries, Rapide’s Inform & Interact helps them to keep everything moving smoothly. With over 12 years of experience our clients rely on us to increase efficiency, cut unnecessary costs and increase revenue. Using a unique combination of text, voice and email capabilities, and the capacity to capture and understand feedback in real-time.

Our transport industry clients use our innovative services to overcome challenges as diverse as infrastructure changes, marketing development and identifying employee skills gaps.

Download the Transport industry bite to read more on how our solutions can work for you.