Customer Experience Management | Customer Feedback Management | Business Communication | Rapide - Real-Time Engagement

Communication
Inform & Interact allows industry leaders to enhance the customer experience by proactively communicating with their customers and employees in real-time.
Feedback
Rant & Rave allows industry leaders to capture, understand and react to the pure, untainted opinions of customers and employees at Moments of Truth.
About
Rapide provide customer engagement solutions that drive advocacy to half of the FTSE. Our proactive communication and fast feedback technology lets our clients increase revenue and reduce churn by listening and reacting to the voice of their customers in real-time.
Clients
Rapide count over half of the FTSE as clients and work in every major sector. Here are some of our success stories.
- Success Stories
- Industries
Events
Each year we speak at, host and sponsor numerous events. Here are a selection.

Know your Public (Sector)

From critical incident management, urgent notifications and appointment reminders, Rapide’s Inform & Interact and Rant & Rave deliver our Public Sector clients with millions of pounds worth of savings each year. Our solutions are designed so that they can be relied upon no matter how serious an incident is- we have passed the MOD due diligence process for service resilience and offer military grade security and reliability.

Our Public sector clients use our innovative services to overcome challenges as diverse as budget cuts, public confidence, and ‘green’ leadership.

Download the Public sector bite to read more on how our solutions can work for you.