Event: Build A Great Customer Experience

Our event brought together over 180 senior executives for a day designed to broaden CX knowledge. Missed out? Watch On Demand now!

Customer Engagement With A Difference...

Rant & Rave helps brands like you take real-time, inspired action to reduce customer effort and deliver a great experience, creating Raving Fans.

We All Want An Easy Life…

The more you proactively communicate with your customers the easier it is for them to do business with you. Half of the FTSE use the Rant & Rave platform to do just that.

Give A Voice To The Silent Majority…

Your customers are already Ranting & Raving – just not to you. We help you listen to, and act on the Voice of your Customers.


Real-time, inspired action through Proactive Communication and Fast Feedback

What We Do For The World

Rant & Rave provides customer engagement solutions with a difference.  Created with the belief that fundamentally brands and consumers want the same thing – to deliver and receive great service – half of the FTSE rely on the Rant & Rave platform to proactively communicate with and gather fast feedback from their customers.

By reducing customer effort and taking real-time inspired action, brands are able to transform Ranters into Ravers and happy customers into engaged Ravers – lifelong advocates.

"The collaborative efforts of the Rant & Rave and DPD technical teams allowed for a smooth, effective
and highly successful implementation."

− Steve Mills, Director of IT, DPD and Interlink Express

"I haven’t worked with a more accommodating, accountable, knowledgeable and fun bunch of people, and I look forward to what is to come."

− Andrew Gallagher, Senior Marketing Director, Papa John’s

"It’s great to have a supplier who cares about our guests as much as we do."

− Siobhan Fagan, Head of Customer and Business Solutions, Whitbread

"Rant & Rave provides us with a first class service that’s adding significant value to the understanding of our end users."

− Gary Marsden, Customer & Regulations Manager, Amey

"Rant & Rave gives us the ability to find out what our subscribers really think in real-time, so we can react quickly."

− Beverley McIntyre, Head of Customer Operations, News UK

"Rant & Rave really do practice what they preach – their customer service is outstanding. There has been no question they can’t answer, and no business issue they haven’t found a solution for! "

− Louise Bannerman, Customer Insight Project Lead, Scottish Water

Check Out Our Latest News And Press Releases

Rant & Rave Featured by Engage Customer

Rant & Rave Featured by Engage Customer

October 15, 2015

Rant & Rave Featured by Mycustomer.com

Rant & Rave Featured by Mycustomer.com

October 15, 2015

Rant & Rave to capture easyJet’s passenger feedback in real- time

Rant & Rave to capture easyJet’s passenger feedback in real- time

September 30, 2015

Debenhams partners with Rant & Rave to listen to customers

Debenhams partners with Rant & Rave to listen to customers

September 22, 2015

How Our Clients Benefit From Our Real-Time Solutions

Response Rates
Reduction in Complaints
Average ROI for each client
Increase in C-Sat, NPS and Effort Scores
More Actionable Insight

Check Out Our Latest Resources

eBook: How to Build a Great Customer Experience

November 05, 2015

eBook: How to Put the Fun Back into Customer Feedback

September 17, 2015

Rant & Rave for Salesforce

September 14, 2015

Infographic: 10 Game Changers for Customer Experience

August 20, 2015