Event: Build A Great Customer Experience

Our event brought together over 180 senior executives for a day designed to broaden CX knowledge. Missed out? Watch On Demand now!

Customer Engagement With A Difference...

Rant & Rave helps brands like you take real-time, inspired action to reduce customer effort and deliver a great experience, creating Raving Fans.

We All Want An Easy Life…

The more you proactively communicate with your customers the easier it is for them to do business with you. Half of the FTSE use the Rant & Rave platform to do just that.

Give A Voice To The Silent Majority…

Your customers are already Ranting & Raving – just not to you. We help you listen to, and act on the Voice of your Customers.

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Real-time, inspired action through Proactive Communication and Fast Feedback

What We Do For The World

Rant & Rave provides customer engagement solutions with a difference.  Created with the belief that fundamentally brands and consumers want the same thing – to deliver and receive great service – half of the FTSE rely on the Rant & Rave platform to proactively communicate with and gather fast feedback from their customers.

By reducing customer effort and taking real-time inspired action, brands are able to transform Ranters into Ravers and happy customers into engaged Ravers – lifelong advocates.

"The collaborative efforts of the Rant & Rave and DPD technical teams allowed for a smooth, effective
and highly successful implementation."

− Steve Mills, Director of IT, DPD and Interlink Express

"I haven’t worked with a more accommodating, accountable, knowledgeable and fun bunch of people, and I look forward to what is to come."

− Andrew Gallagher, Senior Marketing Director, Papa John’s

"It’s great to have a supplier who cares about our guests as much as we do."

− Siobhan Fagan, Head of Customer and Business Solutions, Whitbread

"Rant & Rave provides us with a first class service that’s adding significant value to the understanding of our end users."

− Gary Marsden, Customer & Regulations Manager, Amey

"Rant & Rave gives us the ability to find out what our subscribers really think in real-time, so we can react quickly."

− Beverley McIntyre, Head of Customer Operations, News UK

"Rant & Rave really do practice what they preach – their customer service is outstanding. There has been no question they can’t answer, and no business issue they haven’t found a solution for! "

− Louise Bannerman, Customer Insight Project Lead, Scottish Water

Check Out Our Latest News And Press Releases

Rant & Rave appoint Andrew Keen as Chief Operating Officer

Rant & Rave appoint Andrew Keen as Chief Operating Officer

January 13, 2016

Sky News extends partnership with Rant & Rave to poll viewer opinion in real-time

Sky News extends partnership with Rant & Rave to poll viewer opinion in real-time

December 11, 2015

Rant & Rave Featured by Engage Customer

Rant & Rave Featured by Engage Customer

October 15, 2015

Rant & Rave Featured by Mycustomer.com

Rant & Rave Featured by Mycustomer.com

October 15, 2015

How Our Clients Benefit From Our Real-Time Solutions

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Response Rates
36
Reduction in Complaints
50
Improvement In CX Metrics
75
More Actionable Insight

Check Out Our Latest Resources

How The World Embraced Customer Experience In 2015

January 19, 2016

Video Case Study: HSS Hire

December 17, 2015

Report: Agent Engagement & Gamification

December 03, 2015

Report: Customer Effort & Engagement

December 03, 2015