Customer Engagement With A Difference...

Rant & Rave helps brands like you take real-time, inspired action to reduce customer effort and deliver a great experience, creating Raving Fans.

Give A Voice To The Silent Majority…

Your customers are already Ranting & Raving – just not to you. We help you listen to, and act on the Voice of your Customers.

We All Want An Easy Life…

The more you proactively communicate with your customers the easier it is for them to do business with you. Half of the FTSE use the Rant & Rave platform to do just that.


Real-time, inspired action through Proactive Communication and Fast Feedback

What We Do For The World

Rant & Rave provides customer engagement solutions with a difference.  Created with the belief that fundamentally brands and consumers want the same thing – to deliver and receive great service – half of the FTSE rely on the Rant & Rave platform to proactively communicate with and gather fast feedback from their customers.

By reducing customer effort and taking real-time inspired action, brands are able to transform Ranters into Ravers and happy customers into engaged Ravers – lifelong advocates.

"The collaborative efforts of the Rant & Rave and DPD technical teams allowed for a smooth, effective
and highly successful implementation."

− Steve Mills, Director of IT, DPD and Interlink Express

"I haven’t worked with a more accommodating, accountable, knowledgeable and fun bunch of people, and I look forward to what is to come."

− Andrew Gallagher, Senior Marketing Director, Papa John’s

"It’s great to have a supplier who cares about our guests as much as we do."

− Siobhan Fagan, Head of Customer and Business Solutions, Whitbread

"Rant & Rave provides us with a first class service that’s adding significant value to the understanding of our end users."

− Gary Marsden, Customer & Regulations Manager, Amey

"Rant & Rave gives us the ability to find out what our subscribers really think in real-time, so we can react quickly."

− Beverley McIntyre, Head of Customer Operations, News UK

"Rant & Rave really do practice what they preach – their customer service is outstanding. There has been no question they can’t answer, and no business issue they haven’t found a solution for! "

− Louise Bannerman, Customer Insight Project Lead, Scottish Water

Check Out Our Latest News And Press Releases

Customers insist on better service

Customers insist on better service

July 29, 2016

Rant & Rave featured in Raconteur

Rant & Rave featured in Raconteur

July 26, 2016

Rant & Rave featured in the latest issue of Housing Technology magazine

Rant & Rave featured in the latest issue of Housing Technology magazine

July 26, 2016

Get emotional: The new way to understand your consumers

Get emotional: The new way to understand your consumers

July 25, 2016

How Our Clients Benefit From Our Real-Time Solutions

Response Rates
Reduction in Complaints
Improvement In CX Metrics
More Actionable Insight

Check Out Our Latest Resources

Video Case Study: BOC

July 01, 2016

Video Case Study: Orbit Group

April 04, 2016

eBook: The Anatomy of a Great Customer Experience

February 25, 2016

Webinar: How Real-time Emotion Can Lead To Real-time Results

February 22, 2016